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Systems integration and    implementation
 
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International Help Desk
 
Training and certification









Training and certification

   
 

We provide our clients with complete training in all our products. To optimize our training and certification services, FISA maintains a structured set of courses with participant prerequisites for all our products. Our methodology considers the following processes:

   
 
  • Defining and agreeing on learning objectives
  • Agreeing on a course schedule for all attendees that minimizes interruptions
  • Arrangement of logistics
  • Delivery of courses and material covering theoretical learning, and practical exercises
  • Evaluation of participants
  • Evaluation of instructors

Training is carried out by our technical and functional staff who have extensive experience in both formal training and workshop exercises.

 

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