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NEWS

How to Integrate 55k new banking clients in under 36 hours

The integration of external clients, assets, and liabilities can easily be considered one of the most complex IT tasks to undertake within a banking environment.

Fisa Group specializes in this kind of projects and has over 20 years of experience with this type of integration.

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NEWS

The Future of Bankin: Omnia 4.0

After over 10 years of continous development and successful implementations in Chile, Colombia, Mexico, The Dominican Republic, Bolivia, and Ecuador, Fisa Group announces the new release of its innovative digital business platform: Omnia 4.0.

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NEWS

All new Omnia Pricing Application

Fisa Group’s new Pricing module allows you to dynamically adapt to your business environment like never before. The all-new Pricing application guarantees that your firm will posess the maximum range of choices regarding how and when to adapt, modify, and personalize your pricing schemes.

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Articles

Customer-Centricity as a key success factor in Retail Banking

The current financial services environment is placing significant pressure on institutions to upgrade their IT capabilities. This is in part due to the out-dated IT functionality of prevalent CORE systems, but most importantly it is due to the volatility and rapid evolution of customer preferences and expectations.

Customer demands are generating a pull mechanism in which banks have to react and adapt to create new products, services, and channels at a quicker pace than ever before. This realization is embodied by the term “customer-centricity” and has become an essential element of a successful retail banking strategy in our current financial services environment.

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Articles

Non-channel banking, not multi-channel

The intent of multi-channel banking is very clear, though it’s a misleading term. The goal is to enable customers to choose how to access services: the equivalent of “Do I fly, drive or take a train?” “Multi” means maximizing the options – branch or Internet or mobile or, coming fast, social media. So, multi-channel integration is a sensible and clear goal – for the bank.

No customer today who exercises “or” choices regularly, such as shop at the store or online, pay by cash, check, debit card, credit card or PayPal, thinks in terms of a “channel".

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Articles

Digital banking in Latin America: Trends and opportunities

Reports on banking in Latin America tend to provide aggregate figures that treat it as a homogenous region, whereas of course it is very diverse in terms of markets, regulation, telecommunications costs & coverage, and demographics. There are, however, some general patterns that point to a largely positive environment for banking innovation.

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